Opinions, Is this better for the Members?


What do you guys think about the new Audiogon feedback rating system. At the end of the process and a remedy is not reached will it be possible to leave a negative feedback on a member. Below is the new policy.

"This system is being implemented so that transactions are verified by both parties prior to posting of Feedback. It provides documentation of a given transaction and allows both members to review the feedback involved before any feedback is posted. Consequently, any disagreements arising from such transactions can be mediated from a basis of fact. Furthermore, this system increases the value of Feedback as one criterion by which to judge the standing of fellow members.
The old system allowed any member to post feedback when certain written criteria were met. Now, feedback will not be posted until both members agree that there was a transaction. Also, in the past, if a member did not agree with feedback given, they only had the option to file a dispute to get it removed. Now, they can disagree with the proposed feedback before it is posted."
jea48
I have come to rely on the old feedback system. Meaning I would not do business with a person who has a neutral or negative feedback. It seems to me that a person only gets negative or neutral feedback from not following through on a transaction. If you have a deal and you need to backout because of funds or your dog died that shouldn't automatically lead to negative feedback. If you string someone along on a buy or sell something that is less than advertised than there should be recourse. I for one would stop buying through this service if I get the feeling that I can no longer determine if the total stranger that I am sending my money to is trust worthy. To the good people at AGON what is the percentage of people with negative / neutral feedback to the total number of subscribers? If that number is low than the system is working. I can appreciate that you guys are working hard to keep AGON from becoming a like EBAY. Please don't ruin a great system. Would you consider letting the members vote on whether we would prefer the old versus new feedback system. Thanks for allowing me to share my thoughts.
Actually, I just had a case where the member backed out of selling an item and was very poor in communicating what the situation was. The deal, payment, and shipping details had already been agreed on. Once I had not received the item, and he had not received any payment, he was able to go by Gon's new rules, and get out of receiving any negative feedback. It almost seems like one would have to be monetarily taken advantage of before a negative feedback would possibly be able to be posted.
It doesn't matter one iota what we think!!
I agree w/comments that the old system is better. Once a committed buyer flaked out on me, and ultimately completed the purchase only after I threatened negative feedback. Now the carrot remains, but the stick is gone...Cheers,
Spencer
Seems to me the new system is aimed at reducing false positives and false negatives. Also, gives the parties a chance to work things out before a negative is posted. If I felt I'd been slimed by a seller, I'd rather have a chance to work things out -- posting a negative is less satisfying than getting a seller to comply. The negative becomes a tool rather than simply a complaint. I didn't think you could leave a negative feedback for someone who agrees to a deal and then backs out. I've never done that. I find that fairly common when I sell gear here. It is usually just a temporary set-back and I would rather not try to force someone to buy if they are trying to get out of the deal. I also think it is prudent to make sure there was an actual transaction before letting someone have a positive feedback. A dealer could simply get his entire staff to join Audiogon and post positive feedbacks -- and I suspect this has been done before.