Opinion on best hand held Remote?? Universal or RTI or---

I currently have a "Universal  MX-780";  seems to be a bit buggy----does anyone else have suggestions as to which they would prefer?  Or is there something out there even better.  I am using an Arcam 600 for switching---and it powers center channel and rears.   The rest of power is all Conrad Johnson.  I am switching between Turntable, CD, Video, and DVD-switching is less than flawless.  Who knows, The Arcam could be the culprit.

Sleuths out there?

thanks-