Ohm Acoustic Corp., Brooklyn NY


Greetings All

This is, unfortunately,  an uneasy post.  I was persuaded to dive into a buying a set of Ohm Acoustics Walsh Tall 3000.  My very funky factory loft with 11' ceilings, not a single straight wall, 145 yr. old very wide & distressed oak flooring other issues dictated an Ohm Acoustics design.  However, placed/paid for my speakers 11/06/2021.  Speaking with Ohm indicates I can expect delivery around the middle of June.  That date has krept forever onward.  Yes, there was a snafu at Ohm's end that they readily recognize. But poor, poor, customer relations. I have spoken with Jake several times over the last 7 months; quite the gentleman.  However, I just no longer have a good feeling that Ohm Acoustics is on top of their game. And the last thing I want to do is spend about $6,000 for a product where the company is gone, out of business.

 Crutchfield can ship me a set of Klipsch Cornwall IV this afternoon. My decision process 7+ months ago had me considering either the Cornwalls or the Walsh Talls. I went with the Walsh Talls. Hey, it still may be sonically the better decision. But until I get delivery of my Ohms I'll never know. 

Thoughts?

 

128x128veemike

Showing 4 responses by mapman

Ohm has gotten some very outstanding press on internet reviews in recent years including some “best speakers ever” touts from popular reviewers.  I suspect they are swamped with orders compared to years prior. That plus all else going on in recent years and add it up. Crutchfield is a wonderful well run company but they are just retailers not a manufacturer. If only they sold Ohms they could be one stop shopping for me. I’m still well stocked with two pair of great sounding Ohms so in good shape there for now. Did buy a Cambridge Evo 150 earlier in the year from crutchfield. Was fast and easy with nice payment options. Had a minor issue with first unit received but they promptly replaced it. They definitely got their e-business act together. Highly recommended!

Good things come to those who wait. I would stay the course were it me. I have bought from both Crutchfield and Ohm. Both good companies with good customer service and either can have issues. Ohms/Cornwalls are apples/oranges. Both good but totally different. I think your rational for going Ohm in the first place was sound.