If it was me I would get confirmation from the store that shipped it. Ask them for a tracking#.
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That doesn't sound like the Odyssey that I know. Try calling Klaus in the evening as that is when he is working. Try around 8 or 9pm and you should be able to get a hold of him. He isn't that diligent about reading his email. I sent my Stratos back for upgrades and got it back in 10 days from the time it was shipped. Lastly, get the tracking number from the store that shipped it, perhaps it got lost or they still are sitting on it.
The story as presented doesn't seem plausible. A store sold you an amp that you thought was an Odyssey Stratos, but it wasn't. You paid $1,000 for a used amp that list for $1,375 new? If it's not an Odyssey amp, how and why would Odyssey convert it to an Odyssey amp? If the store misrepresented what they sold, then why aren't they pursuing solutions satisfactory to you?
Please explain the situation more fully.
This is an odd situation, more info please.
Something not not making sense.
Klaus can be slow, but, will always follow through.
Contact where purchased from, let us know exactly what amps they are. And why someone would agree to fix another companies product? Strange. Maybe odyssey design labs, which is if I'm not mistaken not really odyssey¿
He responded to my post on Audiocircle. Got in touch with Klaus this evening on the phone. Had a nice chat. My speakers are Martin Logan Monolith III's, he's going to build me something completely different to work with those. ETA is January. Seems best to call him in the evening or late at night even.
Thanks for the advice, folks!
It sounds like you purchased an ODL and not the Odyssey amp. ODL was sued by Klaus (Odyssey) to stop producing and they and won. They (the ODL & Odyssey) really are identical and do sound the same to some degree but he wants to replace the guts with the latest circuit board and quite possibly remove the ODL logo and replace it with Odyssey. Keep calling, he will answer.