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Need help troubleshooting spotify

I have a blue sound node 2i  That used to  Stream spotify perfectly.  I got a different router from my  Internet provider and now Spotify doesn't recognize the node wirelessly or if it's connected by ethernet.  Spotify customer support is useless they blame blue sound and blue sound blame spotify meanwhile I can't stream music because spotify connect doesn't even recognize the node as an available device. I've tried powering off and on uninstalling re-installing, etc.  Nothing works. The ideas or experience to help would be appreciated. Thank you.
128x128labguy

Showing 1 response by mahler123

mahler123
3,024 posts
 
OP

  Can you do other things with the Node?  Can you get Internet Radio, or stream recordings that you had saved on a Hard Drive?  If the Node won’t do anything then it isn’t a Spotify issue.  It probably is the handshake between the Node2 and the new router.  Have you tried rebooting the router as suggested previously?  Are you reading other people’s comments?
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