Approved Audio in Bantam, CT, Both have done good work for me in the past.
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United Radio http://www.unitedradio.com/consumer-electronics/
5717 Enterprise Parkway
Have had them repair CD player lens and platter. Very satisfied customer. Good Luck! Tom
I had an odd experience with carveraudiorepair when found them on the internet search. They advertise themselves as the only authorized service providers, but factually they're not.
There's no convincing evidence of any their affiliation to Carver electronic equipment whatsoever or to Bob Carver himself who doesn't even know them personally. They're also in OR -- not anywhere near the EastCoast. When I spoke to them about my Sunfire amp starting to humm, I figured I'm speaking with crooks that want to overoverload you with bs. Shouldn't that ring the bell?
@czarivey, I also heard there was something odd about that place and that it was expensive.
Rita's (Bob Carver, partner) is closed and Vintage HiFi of Pittsburgh (Carver sales and service) is out of business.
Anyway, I think my amp needs a routine repair and not a rebuild.
Bill Flannery is now the service center for Sunfire and was set up in business by Bob.