Nagra BPS distorting
Just got the Nagra BPS, along with VPI scoutmaster and Benz wood-bodied S M. currently using synergistic interconnects. My preamp is PS audio 4.6, to a tannoy SR840 and Klipsch CF-4...
the nagra distorts, and looking at the signal on a DAW, it's definitely clipped, but the output isn't all that hot, coming into the DAW at -4dB. troubleshooting around, the PS audio phono stage doesn't distort (therefore not the benz) and the nagra has been swapped with another one, same problem. the nagra is loaded properly for MC, and the distortion also occurred with a benz glider, set for MM in the nagra. Tried powering the nagra with new battery, also with 9v DC external. no change.
the same cartridge and nagra worked fine at the store, every time, sounding great even with hot LPs. so, I tried using the nagra straight into the power amp, into some studio gear that has attenuators for hot input, and nothing changes much.
the shop where I bought all this new stuff is without a clue as well. no one at nagra has a solution. I have patience and faith, but at the moment, we're at a standstill.
why does it work well only into their preamps or integrateds?