i recieved a email yesterday from tempo [mfers u.s. distributor] saying they were no longer associated with mf and they would be sending me a new v-link asap. not holding my breath but at least i finally got a response.
the us distributor has had my v-link since august. it broke under warranty. total run around ever since. commitments to ship me a new one twice not met. i offered to accept the worst looking refurb or pay the difference toward a mk 2. no answer. left emails and messages. i just get run around and audio advisor is even worse. they tell me how great the guys are there. well thats nice huh? no answers. i have not gotten ugly with anyone and have told my story. i.ll never buy anything from either company again. they are either too busy or are liars. no other explanation is imagineable.
sent 2 more polite emails early last week. no reply. i do believe i OWN this product. how can i even get it back so i can crush it with a hammer? hashashash. it is only a 1700 mile drive. i would like to walk in and see how they deal with a irate customer face to face? i,m on the verge of describing them in less that steller words.
my update. i called audio advisor customer service and told my tale again. they got on it and a week later called back saying a new v-link would be on its way from tempo sales. yesterday i recieved a new v-link 11 [even tho i sent a v-link 1] which is a nice upgrade. 9 months. audio advisor called again to check on delivery. i had really given up because i wasn't going to let 150 buck purchase ruin my day[s]. i am convinced that without the last call to customer service at audio advisor i would have never seen the v-link 11.