Mint Best Tractor still in business?


I'm wondering if anyone know if 'Mint' is still in business.
I've written five emails over the course of a month or more with no response.

Thanks in advance.
smcg

Showing 4 responses by peterayer

I just corresponded with Yip two days ago and he is planning to make me a second protractor. So, I would say Yes, he is still in business. It did take about three days for him to return my email, but he apologized saying he is particularly busy. I have found his customer service to be excellent.
I had four email exchanges with Yip over a two day period about two weeks ago. Nothing has changed from three years ago when I ordered my first MINT. At least as far as I can tell.
Mint is in Hong Kong. He ships end of the month and it can take two weeks to arrive. For both of my protractors, I got an email with tracking number and photo of shipping box with label.

I'm surprised that he has not responded to your emails. He is in a different time zone and probably extremely busy as his protractors have become quite popular.
I agree it is not good customer service.