Melos Audio Restoration going strong...


This post is a retraction to a previous one I made out of frustration towards the fine folks at Melos Audio Restoration. I jumped to an unwarranted conclusion that was false and would like to set the record straight. I have been contacted by Will And Jerry and we have discussed our positions on this matter and they have graciously accepted my apology and I hope that all of you in the Audio community will too. Although they are a small operation and are understaffed, these 2 fine gentlemen are extremely devoted to their work and customers and take pride in seeing that every unit that enters their shop is restored back to its previously glorious working condition...perfection doesn't happen overnight and I failed to recognize this fact. Thanx to all for allowing me this opportunity to clear the air, the reputation of these devoted men and hopefully my name as well...Sincerely, Jeff
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Showing 1 response by kingfish1

As a long time consumer of Melos equipment I am surprised and saddened by the foolish tirade of Rlf. The MAR guys are sooo dedicated to righting the wrongs of people who let others fix Melos equipment. This company has struggled for some time to help keep the Melos line in working order, upgrading to higher standards of hi-end sound, and repairing whatever does go wrong with older equipment. Like any company around today- be it Krell or Melos- products sometimes fail and need repairs. I would note that the Krell repair section has numerous equipment repair techs and at my last visit OVER 100 EMPLOYEES! My last recall about MAR is TWO people. I personally know that Will works long hours to keep up with the demand for Mods as well as repairs. My MAT 1000's were the first units to be moded to the next and latest configuration and have worked almost to perfection; when a minor issue happened, MAR immediately directed me how to fix this minor issue and I have had a flawless run of great sound. "Mile high guy" is totally correct; you cannot come close- at the original price -
anywhere else in high end to what power these tube amps will give it's owner. Great dynamics, subtle softness, huge stage- it's all there. OK, so they run a little hot and you need ac in the summer. Big deal. As for the pho volume controls- a unique product design that was years ahead of its time. I know many Melos owners that have nothing but good things to say about MAR service. Granted they can be slow to respond but they are so overworked and try so much to please everyone that I'm amazed at your claims. It sounds like you dropped the ball in dealing with them- your posts do you no good and wrongly accuse them of pretty harsh things. Things that sound highly unlike them.