“Marks on the underside”


I sold a piece of equipment on eBay and described it as having only slight almost invisible blemishes.
The buyer requested to return it to me because of “marks on the underside.”
I granted the return without delay.
Now I’m having second thoughts.  My question is, do marks on the underside which obviously are not visible when in normal use, count as a valid reason for return?

128x128rvpiano

Showing 1 response by garebear

Good thread and reposting this as it applies here as well - I recently ly had one member here on Audiogon just a few months ago buy an expensive interconnect cable from me owned it for about 10 days and then decided that the cable was "broken'' and wanted his money back. Needless to say that this created an issue with Pay-Pal who really looked at both sides of this situation in which I had to literally defend myself and get verification from the cable manufacturer on why the cable as the buyer described it was in fact not broken but a product / result of his own equipment's shortcomings. This member / provided no information to Pay-Pal support to support his allegation ( hmmm sound familiar ) about the cable being '' broken '' and after about 6 weeks Pay-Pal ruled in my favor. He said ( lied ) that is was broken just to get his money back because he didn't like the sound. I now put ; No Returns on my adds just is case anything like this happens again. If you don't like it is your responsibility to re-sell it - not mine !