Made in Canada conundrum


We all know that some of the very best audio equipment is made in Canada. Some of these legendary companies don't have service facilities in the USA, so if it breaks,like mine did, you send it back to Canada. I just experienced this: Promised about 2 weeks turn-around time, but we're going on 2 months and it's still at Customs in Canada, who are waiting to clear it, having charged me tax, duty, broker fees (FedEx) and a fourth charge for some technicality that I've forgotten. What do US purchasers feel about paying tax, duty and broker fees when they buy Canadian and then pay the same fees again to have the original repaired? Annoyed, like I am, or did you know that? And would you have bought Canadian if you knew this before-hand - like I didn't, because nobody told me. Should I have known this? Opinions, please. (I will keep the Manufacturer's name confidential while I wait for resolution)
springbok10

Showing 1 response by benie

With NAFTA there is no duty if the item is made in North America. Taxes are sales taxes that you would have to pay if you bought local.
UPS brokerage fees are a crime at times. If one has the time (and it might be only at border towns) they can do the brokerage themselves and clear it through Customs themselves. I'm in Vancouver and do my own brokerage.

Rodman is wrong, 2 of the links are based out of Quebec, they don't like anyone including Canadians.