There are a few manufacturers with world class service and commitment to the consumer. It's important that they be given the recognition and kudos they deserve . A couple of Sundays ago my Lyra Atlas cart committed suicide ( sad story) and in a state of depression I sent Lyra a mail and got a response on a Sunday evening. Japan time is 3.5 hrs ahead. Wow I was and remain impressed. The Atlas is now at the Lyra facility near Tokyo being given a makeover. Throughout this process Lyra ( Jonathan Carr and Stig Borge ) were thoroughly professional, prompt and courteous. I wish there were more manufacturers like Lyra. I say this from past experience with another Japanese cart maker who refused to have anything to do with a product they had manufactured. I hope other Agoners with wonderful stories of great manufacturers will chime in with their experience . Cheers Pradeep
Thank you Lyra. The Atlas was restored to original with a complete rebuild in 4 weeks. It arrived last Sunday via Singapore and is sounding superb. Long way from breakin it is magical mounted on a Garrard 401 with an Ortofon 12" arm and an Ortofon SUT. Have a great weekend Pradeep
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