Mike, you shouldn't be using any pressure with the Magic Eraser, you should cut a piece out and just lower the cartridge onto it and then cue it back up. No rubbing, scouring, or abrading involved.
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I agree with Viridian.... in addition, I hot glue a small (1/2 inch or so square) piece to a quarter. I put the coin/ME on the turntable, and lower/raise the arm onto it a couple of times. There may be some threads of ME left on the stylus, so I use a soft brush that came with my cartridge to clean. I am using a Benz LP and it too rides very low to the record....it never bottoms out though, and sound fine.
sounds like the Benz's may just ride a bit low, it hasn't bottomed out, or at least I haven't heard anything that would suggest that it did. I will ease up on the Magic eraser pressure, but I think the fact that it is riding a bit lower may have to do with the breakin of the cartridge. I checked the alignment again with the mint ( I last aligned it when it was new) and it was slightly off, I just realigned and it sounds wonderful. I did some reading and I was definitely applying too much pressure, I'll take it easy, thanks.
Dear Mike: My Ruby 2 rides almost " normal " but I'm trying a Ruby 3 ( along the Ortofon A90 and the Verito that comes from audio friends. ) and like you seems to me that rides lower than other cartrridges and its performance is very good. So this is normal for Benz Micro.
regards and enjoy the music,