Levinson repair costs?


Someone stated here awhile ago that the ML folks charge a minimum repair fee of $1000 once out of warranty. I'm auditioning a 320s now and my dealer says he "thinks" they changed that policy. Considering their recently lousy repair record, thats outragueous IMO. Anybody know for sure? Thanks!
autoll

Showing 1 response by nsgarch

I haven't had the occasion to send anything in for repair for years (a "good" thing!) but have been reading all the reports too. What I get is that ML wants you to "pre-authorize" up to $1200 of repair work before they'll issue a Repair Authorization number so you can send the component to them.

This doesn't mean they'll necessarily spend your whole $1200, but you're OKing it if they have to. If it's going to be more, they will let you know and get your authorization first.

That is my understanding.