Levinson 3XX Amplifier Repairs


Thought i would post this as it is hard to find any solid information online about the Mark Levinson 33x capacitor repair problem.

I purchased a 332 here on audiogon about 6 months ago. A few weeks ago it developed a loud hum in the right channel. i contacted Levinson (or what is left of them) and was informed that there are only 2 authorized repair shops in the US. Pyramid Audio in Texas and The Service Bench in Mass.

I called the service bench first and was informed that they charged a FLAT LABOR RATE OF $900 + parts! This was a crazy number so i called Pyramid Audio. They said it was a $100 diagonstic fee that would be applied to parts and labor. this seemed reasonable so i shipped the amp to them ($150 shipping).

About 1 week later i received a call from Pyramid Audio stating that my reapir was going to be $1600!!! They also gave me the option of abandoning the amp or having it shipped back!

I feel that i am getting gouged here but really have no choice so i went ahead and got the amp repaired. i'll keep everyone posted on how the repairs ended up.
gmoneyreece

Showing 1 response by kcwolfpck

Gmoneyreece,

Sorry to use this thread as a method of contacting you, but they've removed the "contact member" feature. I see you've left AudiogoN feedback for member "Kermit" back in April. Can you please send me an email at [email protected] regarding your dealings with this member. I just need some reassurance as the transaction is not very conventional and I wanted to make sure I'm dealing with the same person as you left feedback for. I'd really appreciate this. Thanks! Scott