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Latest Firmware Upgrade for Cambridge AZURE 851N Caused a Major Problem? Help Please!

Looks like Cambridge just released new Firmware for their 851N, however after performing the upgrade, I can no longer connect my PC to the 851N. Qobuz reports "Device not compatible", JRiver reports "Device does not support file types", and just trying to stream NPR from my browser, again no audio. I have tried multiple PC's, rebooting everything and checking connections, and still nothing. I have not tried the last resort of doing a factory reset yet on the Cambridge. Anyone else who did the update run into this problem?

Thanks, could really use some help!
grm

Showing 5 responses by grm

grm OP
149 posts
 
Thanks djones51, yes I too found this article, unfortunately, it is for the CBus issue which is not a problem for me as I do not use it, my issue is with the USB connection. Thank you!
grm OP
149 posts
 
Hi, gelle, yes a number of times. Thank you for your suggestion - most appreciated!
grm OP
149 posts
 
djones51,

I was incorrect! I revisited the link and found some of my settings were not correct, I had to use the Cambridge App on my phone to get to the settings where after correcting them everything is now working great!

Thank you, thank you!!
grm OP
149 posts
 
Hello and thanks!
I tried reinstalling the firmware but the Cambridge just said it had the latest version, no way to go back a rev that I know of. Still trying to figure it out, everyone's help is most appreciated!
grm OP
149 posts
 
Hi djones51,
On my phone of all places, while running the Streamagic app, I found a system settings button and when I selected it I found the USB was set back to 1.0 and that is why my PC was not connecting. After changing it back to 2.0 and making the other changes as suggested in the link you sent me all is well! I have performed about three firmware updates since owning my 851N and never had a problem until now. In the future before I attempt any new firmware updates I'll proceed with caution and maybe wait a few days just in case people are reporting issues such as in the link. Thanks again! 
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