Contact whomever handles Klipsch warranty repairs.
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All very true, but for the dealers benefit he merely delivers the product still intact. These are tested at the factory. I'm sure that if I wasn't so inpatient the dealer would have eventually come out to repair.
I did pull the back cover off as instructed by Klipsch tech support and sure enough one of the leads was disconnected how that happened I have my thoughts but can't be sure. However now I have a functioning speaker and life is good.
I'm very glad you have the issue straightened out, but FYI - even if a dealer has something drop shipped directly to you, the reason the speakers are being sold through a dealer as opposed to factory-direct is that the dealer is being paid to handle customer service. You are paying the dealer a healthy margin and they should be happy to help you resolve any issues. That's what they're paid for. Take advantage of the services you are buying. BTW, I hope you enjoy the speakers. I recall listening to Klipshorns in my youth and, while they did have certain horn colorations, they had an impact and immediacy that was very nice to listen to. Enjoy.