I had the same experience with Dan. Excellent service on my pre-amp. Accessible and a joy to work with.
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I have found Dan to be very forthright, honest and dedicated to his craft. When my 9.0 outboard power supply for my modified SACD player had an issue, he not only repaired it, but modified the circuit so that in case it suffered another catastrophic rectifier failure the resistor that blew would not blow in the future. It has worked great ever since. Love dealing with guys like Dan!
I bought a used LS100 here on Audiogon and had some questions about it. Dan didn’t have to, but he was very patient and helpful in answering some questions I had. Not to mention, the LS100 is a wonderful piece of gear. I also like that he’s here in WA state making all the cool things he does in my "back yard".
PHD, Big Greg,
It's nice to hear from guys that are also in Washington State. I live on Whidbey Island, moved here in 1971 to the north end of this sixty three mile long island.
It's great, shipping to Amboy only takes one day. By the way, I spent all night reinstalling my MW phono stage, cleaning all connections, and sorting out cables to gain more clearance between power cables and IC cables. Just as Dan reported, the unit is now quieter than a church mouse, and sounded spectacular.
I was up all night, and listened to my first LP at 5:00 in the morning, Steely Dan's Gaucho. Oh, my!
Best regards, and as the Aussies would say, Happy Christmas!
I mirror what everyone has said above, had an issue with my Modwright/Oppo 105 which turned out to be a software upgrade and if it not for Kristin and Dan walking me through the steps and taking the time, I would still be struggling with the issue. Would definitely buy any one of their products when the time comes. What a great company.
In major agreement here, Dan and Kristen are quite possibly the best in the business, great equipment and fantastic service... I currently use two Modwright KWA150se in mono for the stereo, and one for my fronts for theater. Also using a Modwright PH 9.0 phono pre-amp and I can tell you it is a work of art... fantastic.
Also had Dan modify a Sony HAP-Z1ES HDD Audio Player that also works brilliantly... no complaints of any kind from my point of view. I have slowly worked my way up the ladder in Dan's pre-amp selection and am dreaming of the day I can purchase the new LS300, and oh what a day that will be!!!!