I fully agree with Swampwalker,I've had superb communications with the folks at Audience...but unfortunately,their dealer in Singapore is just so bad;they carry just way too many products and do not represent Audience as it should
Kudos to Audience Customer Service
Just wanted to let everyone know that I recently had a great experience with Audience upper management regarding a cable issue. No need to get into the details here; suffice it to say that they went "above and beyond the call" for me. And this for a product I purchased used here on the 'Gon! Great service; thanks Audience!!!!