I have had several products repaired at Krell in and out of warranty. I purchased from dealers, Audigon and privately as well. Their service is impeccable.....A point of reference! If you can't drive it in you must FedEx insured or air freight insured.
If you don't have a box, buy one from them. I admit it can be pricey, but lets face it when you want to get a nine year old Amp upgraded that you just bought from Audigon for half its original price you want it done right. If Krell's service program wasn't as extensive as it is you would have a tough time trying to explain to your local electronic wizard why the transformer and heat sinks are so "big".
Krell is one of the few companies that is capable of servicing their legacy product line. Pretty good since Audiophiles make up a fraction demographically of a billion dollar electronic market place. I am thankful to Krell for their contribution to a market place that we continue to enjoy.
If you don't have a box, buy one from them. I admit it can be pricey, but lets face it when you want to get a nine year old Amp upgraded that you just bought from Audigon for half its original price you want it done right. If Krell's service program wasn't as extensive as it is you would have a tough time trying to explain to your local electronic wizard why the transformer and heat sinks are so "big".
Krell is one of the few companies that is capable of servicing their legacy product line. Pretty good since Audiophiles make up a fraction demographically of a billion dollar electronic market place. I am thankful to Krell for their contribution to a market place that we continue to enjoy.