I was originally told 3-4 weeks for my KRC HR repair. It then became 6-7 weeks, and eventually took 14 weeks. Patrick Bresnehan told me his best days now are worse than his worst days 3 years ago. I advised him to look for a new job. 3 weeks later when I tried to contact him about my pre amp I was told he left the company. I am so angry that I am selling of all my Krell gear. This is not the first time I have had a bad experience with Krell service.
Krell Service
Love to hear turn around times you have recently experienced at the Krell factory service dept.