Krell CD Player.....Please Help


I have had my Krell CD-DSP for many years and it's been a great cd player but recently, the display shows "disc error" spins for a few seconds and stops. I called Krell and spoke with a technician named Ray and he swears it's the laser assembly. I thought he meant just the laser ( philipps cdm1 mk.2) so I went and bought one and swapped it out with the existing laser but same "disc error" message appears in display window. Now, after few days went by, it won't even spin the disc. I opened her up and swapped out the laser with the original one and same thing...it won't even spin the disc.
I am in desperate need of help here. Krell tells me they don't have any parts for this unit anymore so sending the unit in to them is not an option.
Can anyone with some knowledge of this unit or it's type of transport or cd assembly help please!!!
128x12867chevellesslover

Showing 4 responses by audiolabyrinth

You can contact Steve Lacrone, tell him Keith, audiogon user name Audiolabyrinth sent you, the name of his company is, The Service Department home, located in coneticuit, not far from Krell, Steve was the service manager at Krell for many years before he left in 2009 when Dan D Agostino did, you can do a quick Bing or Google search for, The Service Department home, contact Steve and he may be able to fix you up, Post back or e-mail me and let me know how this turned out, best of luck, Happy Listening.
Hey, I did post a response above, it is my believe that it's a good bet, nothing wrong with looking into what I posted, thanks Jafant, cheers to you.
Hi 67chevellesslover-John, your welcome,, Steve Lacrone Will take care of you, he actually works on many brands of electronics's, he is the same price for labor as krell them self's are, however, Steve is real good, I'm glad you took my advice, cheers to you John, Happy listening.
Yes, I would like to know the conclusion my self, hi jafant, how have you been?