I like the Prima Luna stuff I have heard, no contrary opinions from me on the reviews, but it does seem odd, the timing.
On Upscale, I have had 75% positive experiences. I called for something else and was talked into buying a Cary Audio SLP 98P F-1, with all of the bells and whistles. I got a great deal, and I'm sure he was glad to get it off of the shelf. When it came there was a serious problem (which turned out to have an easy fix), and he got me on the phone with Cary Audio and got the unit shipped to them and fixed in a hurry. That is one of my all time favorite sounding pieces, and it's still in my system. I have referred several other Non-Audiophile friends to Upscale as well, and all were treated well, and have very positive experiences.
But, when I was doing some tube rolling, and bought some expensive tubes from Upscale, that did not meet the described sound. I was left just SOL, with no return. I had to sell them myself, and took a not insignificant loss. I don't buy tubes from them anymore.
On Upscale, I have had 75% positive experiences. I called for something else and was talked into buying a Cary Audio SLP 98P F-1, with all of the bells and whistles. I got a great deal, and I'm sure he was glad to get it off of the shelf. When it came there was a serious problem (which turned out to have an easy fix), and he got me on the phone with Cary Audio and got the unit shipped to them and fixed in a hurry. That is one of my all time favorite sounding pieces, and it's still in my system. I have referred several other Non-Audiophile friends to Upscale as well, and all were treated well, and have very positive experiences.
But, when I was doing some tube rolling, and bought some expensive tubes from Upscale, that did not meet the described sound. I was left just SOL, with no return. I had to sell them myself, and took a not insignificant loss. I don't buy tubes from them anymore.