This is a letter i wrote to the Cowon official tech support to describe my question to them:
Hello, I am an owner of Cowon D2+, and my audio input are broken - only
one channel is active and only if input plug is pushed hard.
I could contact local Ukrainian Cowon service center, but several years
later i tried to do that when i had firmware glitches and they said that
repairing firmware will cost around 400 uah, and with my total income
900 uah monthly i could not afford that and solved problem myself. Since
then war began, prices increased, but incomes - not so much, and now i
recieve 1300 uah monthly, and i think that repairs in service center
could cost me big half of my income (if even simple firmware replacement
costed 400 even before the uah course dropped), if not all of it. And
also i will have to pay a lot of money to sent my device to the service
center because it's located in capital - no way i will ever collect that
So i have to search different ways to replaced it, but first i need the
right detail. I searched around the net for a very long time but could
not find any information about audio ports used for D2+. Can you tell
me, please, what kind of port do i need to make it fit for my D2+? How
do i know it's the right one?
Also i would like to hear same answer about battery, because mine
starting to grow old and now playing only few hours of music. It's not
as important as the audio port, but still would be good to know what
should i look for if i ever will want to replace it.
I like my player a lot, music is one of very few things in my life that
making me happy, so repairing it is a very important task for me.
Please, can you give most detailed explanation you can give about
specifications of the audio port i am looking for?
And this is their answer:
Thank you for the interest in our product.
I'm sorry for the late reply.
As spare part information is confidential, I'm sorry to say that we can't give you the information of it.
I appreciate that you like our product and I understand your situation.
But I appologize that I can't give you the answer which will meet your satisfaction.
Thank you for using our product.
Have a good day.
If support can't share that information, maybe someone else can? I really need to repair my player.