Is the Squeezebox Touch complicated?

Most of the erudite and precise contributions to this forum concerning the Logitech Squeezebox have made me think I should just go right out and buy one. Over at the forum on Logitech's own website the users complain of one malfunction after another: sound drop-out, unplayable files, album cover mix-up, firmware updates that seem to cause more trouble than solve problems, and many more. Comments?