Is Paypal safe?


I can't access to the Paypal site all day today, and some one have just deposited some money into my Paypal account yesterday. Is it safe to use these type of services? and will there be any protection for the members if the services close down some day?
dtsag

Showing 2 responses by lakefrontroad

No,

I have had a theft from my checking account through a fraud on my Paypal account which I notified Paypal of immediately and they ignored it for three days. Rather than stop the check they drew, I notified them of an unauthorized payment from my account, which I received no notification of, and only learned about as a result of logging onto my credit card account. The way a verified Paypal account works is that upon authorization of a payment, Paypal makes a temporary hold on the payor's credit card which is on account. They then draft a payment to themselves in the same amount and upon clearance of the check to them, they release the hold on the credit card.

I noticed a hold was on my credit card, then investigated the payment and found I had not made it. I contacted the recipient who acknowledged it was not due them. They had opened the account the prior day. The recipient professed to attempting to return the funds, but claimed that Paypal couldn't do that and I immeidately notified Paypal of the theft. To date, I have been jerked around for nearly three weeks without any human response. As a result of this post, I have corresponded with the Customer Service Manager of Paypal, Damon Billian.

Prior to this problem, I have touted Paypal as the best means for payment by a lazy man. No travel, no wires, no expenses, no time. Now also, no $910!!!

Bill Eichengrun
Hi Angela,

When I posted to this thread, I believe the question was, "Is Paypal safe"? Would you clarify for me what you believe I was writing about other than the question? My concern is for others to be aware of the pitfalls that can occur to an otherwise excellent process when customer service and concern are cut to the bone apparently in the search for profitability.

Thanks in advance,

Bill Eichengrun