Yeah. CAL was bought by Sensory Science. Sensory Science was bought by S3 Inc. S3 Inc. changed its name to SonicBlue and discontinued CAL products. Service was farmed out to a few regional service centers. SonicBlue went bankrupt. I don't know if the regional centers are still operating. I most recently had my CL 10 repaired at a local electronics repair shop. (I figured, its way out of warranty, and this is a reputable shop that wouldn't accept the job if they can't do it. I know that's not always going to be true. They replaced my laser head and said it was an off-the-shelf standard laser that they had in stock.) The hard part will be when you need a mechanical part of a particular shape for, say, a transport mechanism component -- this could be a custom part that requires a manufacturer's parts inventory. I'm guessing there are some former CAL techs that are still active providing CAL repair services, but I don't know how to find them. Good luck.
3 responses Add your response