Interesting Fed Ex encounter...


So I was offered to do a little review on some Fritz Carreras last month and it was time to send them back.  I’m stuck at home with a broken leg so Fritz was kind enough to have Fed Ex pick them up at my home.  So, I had them all boxed up and ready to go on Tuesday. Fed Ex comes to the door and I have him come in and grab the box (he did not know what was in the box, just a plain u haul box).  I didn’t even think to ask if I had to sign or if I could get a receipt (mistake on my part no doubt).  Just me snapping a pic or taking a video would have been smart.  Fast forward to today (Friday) and apparently Fed Ex says they came on Tuesday, no one was home, so they came back Wednesday; no one home again so they cancelled the pick up.    Interestingly, fed ex did come back Wednesday and Mom answers the door and informs the Fed Ex gentleman that the package was picked up Tuesday.  The gentleman responds “hmmm, I was off Tuesday”.  
So as of today, Fed Ex apparently has no record of anything being picked up.  Well crap, I’m freaking out, Fritz is concerned obviously and I’m at a loss.  So I start texting all my neighbors to see if anyone has something on camera and sure enough, my neighbor 2 doors down has time stamped video of fed ex pulling up, coming to my door and then struggling to carry the large, 65 pound box back to his truck...  

My neighbor forwarded me the video which I forwarded to Fritz...

My advice is to not let this happen to you and mg question is where do I go from here?

What a mess!
128x128b_limo

Showing 1 response by bob540

The equipment I have received from January to early March of this year — including two tower Loudspeakers, a Parasound pre-amp, two SVS subs and a Bluesound Vault 2i — none required my signature.  They were just left in front of my door, except the towers that were left to the side in front of the garage door (?) and I didn’t see them at first even though texts were telling me they were delivered.  Fortunately, I am retired and often at home, so the items didn’t have to be out there long.

Items I have ordered the past month have had some interesting projected delivery dates . . as much as 6 to 8 weeks away.  But only one item took longer than a week to come, and that was just over a week.  Guess they are hedging their bets that delivery could be delayed much longer than usual in this crazy time.