I understand your pain, but sometimes great things are worth the wait! I have an Innuos Zen Mk2 and love it, both sound quality and also ease of use. Also, while I have had no problems with my unit, I have had a couple of questions, which Innuos was always quick to answer. They seem to have very good customer service.
With that being said, there are so many really good digital products out there these days.