Try to insert an Intona Isolator via USB. Alternatively an Uptone IsoRegen will likely solve the issue. The problem most likely relates to timing synchronisation of the USB data stream
Let me repeat my suggestion: as a cheap trial, get a USB hub from amazon inserted in your USB coneection. If that solves the problem, the Intona solution, while more expensive will be superior. I had the same issue between an Innuos Zenth Mk3 and an Antelope Zodiac Platinum
One other suggestion would be to use a Schitt Eitr to convert USB to SP/DIF, a solution I was using for a while before going the Intona USB route. In my case the Zenith won’t talk to the Antelope Platinum w/o the Intona Isolator
Congrats. USB sucks. It is far from a standard interface! Glad that Nuno sorted the problem, though. He takes clients very seriously. I am sure you are now enjoying the music!
Did you insert it after the hub? It’s normally pretty transparent for connection purposes. However, USB is by nature trial and error. Glad you got the original problem solved
it’s a pleasure and what this forum is all about. USB is really tricky and experience counts. While I am at it: treat all your power and signal cables with Graphene Contact enhancer from madscientist.com. You’ll have another fun moment enjoying the music. All the best.
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