Innuos Phoenix USB Reclocker - Sounds Worse?


I picked up a Phoenix USB Reclocker, mint condition store demo.  I think this must be the first of many, many reports where the Phoenix does NOT seem to improve the sound.  So many posts and review after review indicate positive results with this device added to systems.  I’ve not seen one single account where the results weren’t clearly superior.  Yet that seems to be the case for me, sadly!  
 

My system:

  • Gryphon Diablo 300 with DAC module
  • Innuos Zenith Mk 3 with Roon/Tidal HiFi
  • Innuos Phoenix Reclocker
  • AudioQuest Hurricane Source power cords connected to a Niagara 1200 conditioner 
  • AudioQuest Dragon High Current power cord connected between my amp and the wall
  • Two AudioQuest Diamond USB cables
  • Nordost Valhalla 2 speaker cables
  • B&W 803 D2 speakers

Adding the reclocker makes the sound more constrained, tighter, with less separation, and is generally less engaging.  This seems to be almost the opposite of 100% of everyone else’s experiences.  I thought maybe the new USB cord needed to be broken in (it’s been 40 hours now) but I don’t think it could be this much worse prior to completing the breakin.  And the Reclocker was a demo so in theory it should be broken in.

Some may theorize that my Gryphon DAC may be better and that the Reclocker is dragging my DAC down instead of elevating it.  But that logic I don’t think makes sense, because the Phoenix reclocker tech is included in Innuos’ top Uber expensive Statement.  I can’t imagine that the Statement in my system would sound worse than my Zenith Mk III which is less than half the cost!

Not sure what’s up…  I will give it another few days and then contact Innuos to see if they have any thoughts.

 

nyev

Showing 2 responses by chcook

Been happy with my phoenix now for over a year...it definitely elevated my system and like you my source is Zenith Mk3.

Have since upgraded my DAC to a Weiss and never thought to check - maybe my system will sound better without the phoenix. I will give that a try and let you know if there is improvement.

@nyev

Did some back and forth today and the reclocker definitely helps my system. It’s a tonal thing. Strings instruments seem more real. I am using curious USB cables. Interesting to me that I tried their evolved cable a while back and could not tell a difference over the regular curious cable. I just assumed that whatever advantage the evolved has is fairly minimal when a great reclocker is in chain so I sold it.  
Not sure what gives for yours but I am keeping mine :)

also I would definitely get I touch with Innuos. They have been awesome for me and really knowledgeable. Maybe you have a defective unit?