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Info on Using BAX to Ship

There has been some discussion on this forum about using BAX to ship heavy products. I was told by a dealer that I'm returning some crated speakers to that it is simply like walking into a local UPS hub and dropping them off for shipment. Well, it does not work like that! So if you're thinking of using BAX here are some things to know. Only a commercial business with an account with BAX can ship using BAX. They don't accept items from individuals and they won't pick up at a residence unless you have an RMA for a return. This is because of 9/11; they want to make sure you are a viable business with a good reason to ship something heavy. Hope this saves people a trip to their "local" BAX office like I wish it had for me.
budrew

Showing 1 response by slipknot1

slipknot1
1,423 posts
 
I sent a pair of Magnepan MGIII from Philadelphia to Toronto using BAX global. I called them on the phone, gave the the dimensions, weight, value, destination. They gave me a price quote, explained that they DO NOT pick up at residences, faxed the paperwork and customs forms to me and we had a completed transaction which took about 30 minutes. I took the speakers to work with me the next day, The BAX truck showed up within 10 or 15 minutes of the time they said they would, and the speakers arrived at Canadian Customs within 2 days.

I guess it's like anything else, hit or miss depending on office or person you deal with.
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