If you bought a Linn Karik that arrived DOA..


What are a sellers obligations to the buyer - esp. if he is an Authorized Linn Dealer?

Hello everybody, I need some advice. I recently bought a Karik III from a overseas Authorized Linn dealer(I am not naming names - yet). It was well packed and in perfect cosmetic shape - but was D.O.A. (dead on arrival). It would power up but would not play a CD - period. I believe the dealer when he says that the unit did work when it was sent out. However it turns out that the old style B.P.Supply was on the verge of dying when it was shipped and by the time it arrived it was toast. (I never even got a taste of the Karik's beloved sounds) Initially the dealer and I assumed that it may have been damaged during shipping - however upon inspection by a Linn service centre it turns out that that was not the case - it was simply a faulty or worn out power supply. It is not under warranty from Linn as it is a '96 model. It will cost 240$ to fix plus roughly 50$ for shipping. The *Authorized Linn Dealer* has offered me 75bucks, period. - and left it to me to cough up the remaining 225-250$ if I want it fixed. There is the possibility that a Post Insurance claim that the dealer is pursuing may come through - but this is unlikely in my opinion - especially when you consider the fact that it is not even a legitimate claim.
My question: Does the *Authorized Linn Dealer* have any responsibility to me or am I simply screwed - ** despite the fact that the Dealer gave me his WORD that the Karik was in PERFECT shape before I bought the unit?**

Finally, I have asked the Linn Dealer to pay 140$ and I will pay the rest. That would be his cost to repair the unit if it was still on his shelf. The remaining 130-150$ is the additional expense for shipping and for carring out the service from where I am located.
neubilder

Showing 1 response by gregm

IMO it would be difficult for the previous owner to know in advance of sale & shipment that said PS was on the verge of dying... Even if it were, I'm not sure why & how the shipping would have delivered it its last straw... I have KICKED a Karik, and it still worked (pls don't do this!). Can the Linn people give you the latest spec PS, at least? I remember my "Linn authorised dealer", came to change my Karik/Numeric for a minimal charge around '99 so I could have the new PS... Whatever.
If your proposal doesn't work and since it seems you have a reasonably good rapport w/ the dealer, can't HE source you a PS for better than $240+50-75 and send the darn thing over? I mean, assuming he delivered your Karik in good faith, "none of two of you are at fault", etc, maybe he can help you out on this one -- you're a CUSTOMER, for pete's sake!!
(The PS is a little box, not difficult to ship or install...).
Worst case scenario: mail Linn exports & info in the UK, directly. Indeed, do this RIGHT NOW anyway.
Best of luck, the Karik is a nice machine!