I don,t Understand ????

Evo845; I've run into a similar situation with Syn. Res., and once we buy into their program, they've got us by the cajones. I just asked them to make me a set of ICs with a "Y" on the amp end-- for biamping-- and I would even supply the ICs. But they told me it was actually cheaper to buy a second set of ICs. And yeah, I wa s pretty POed, and I mean to the point of changing to a different brand wire.

I was also considering doing what you are, but with Sig. # 2 spkr cable. That's incredible that they'd charge that much for cutting the damn things in half and terminating them. Why not call and try talking with Ted Denney, CEO, Designer etc. I actually found it was a lot cheaper to go through a dealer to get a 4 ft. set of ICs made by them. Good Luck. Craig.

Evo845; I'm glad you started this thread too. And I agree that $1000. still seems a HUGE amount just to cut a cable in half and terminate, but OTOH they did drop the price $1600.-- which is a big improvement. Still, I wouldn't blame you if you decide to go to another brand.

I haven't yet contacted them about cutting and re-terminating Sig. No. 2 cables, but I think the No. 2 is a much smaller cable-- guess I'll find out about price. But I want to thankyou for not rolling over and for letting Syn. Res. know what you thought of their pricing polices for what should be a routine service-- you've helped out all Syn. Res. customers, and for posting here, all Agon members/readers.

BTW, I've used their trade-up program also. They do give you 80% of the value of YOUR product in trade value, but ONLY if you're spending twice the value of your product. So, depending on what you're trading in and buying, it can still get pretty expensive. Still, it's better than a poke in the butt with a sharp stick. Thanks, Craig

First off, I've been a happy and loyal customer of Syn. Res. for 4-5 years. I use their mid-priced ICs, cables, and power cords throughout my system with excellent results. In my above posts I was a little hard on what I consider to be an excellent high end company.

After reading these posts and making a couple myself, I called Syn. Res. and talked to Scott about shortening some Sig. No. 2 spkr cables from 8 ft. to 3-4 ft. and re-terminating. These are mid-priced cables, and the cost would be $200.-- that would be for 8 terminations, or $25. per spade. I consider that reasonable for getting a professional high quality job done, and well worth it to me.

In the course of discussing the above job, Scott asked me if I read Audiogons Forum, and he related the story about Evo845s experience. Quite frankly he said he made a mistake on his first calculation. He was answering about a dozen emails at the end of the day, and he goofed up. He also said that Des. Ref. is very thick and very difficult to terminate (unlike my Sig. No. 2s). They (Syn. Res.) were painfully aware of this thread that is going on here on Audiogon, and they want to do the right thing for their customers. BTW, shortening a Des. Ref. cable apparently takes several hours and a lot of skill and patience, and is not a routine request-- there are several wires involved.

I can understand Evo845s original complaint, but know more now that I've talked to Scott. BTW, Scott has done custom work for me in the past and is friendly and knowledgeable about Syn. Res. products, and prices were reasonable. I told him I was going to make a more favorabe post regarding Syn. Res.-- hope you gus don't stone me off the stage. Craig

.......that should be 'you guys', not gus-- geez.