How to handle infant mortality of Svet 6550C?


Purchased from Vintage Electron,one tube died,out of an octet purchased for my ARC VS110.Tubes were used by me for a total of 4 hours,bias checked metculously after every hour after warmup with no signal.
The dead tube took a resistor with it(hopefully not more-remains to be seen).
My question is:What kind of refund/compensation is in order here:Can I return all 8 tubes?Who is responsible,etc.?
Thanks,Raanan
reylon

Showing 1 response by elevick

Are you sure that the resistor didn't take the tube with it?
It's unlike a tube to blow that drastically on its own accord. If they are that new, it should be easy to match up an 8th tube. A good dealer will be able to easily do this. You may have to send the 7 back to have them match it properly?
Ask the tech who is going to fix you amp what they think caused the problem.....