How many sales per day on the 'goN? more:


Someone is moaning over at the AA about a bad transaction.
My response was I never had a bad one...
A non-registered person said something about "So many complaints"...
I figure the 'goN completes about a thousand transactions every day, of all types... The complaints in all fourms I see are under twice a month. (including the dispute resolution forum)
So that makes AudiogoN's satisfaction percent at around:
99.993% Happy transactions.
Do you agree that the goN does about a thousand transactions a day?
My thousand is just a high guess. (My low guess is 300 a day.. and that leaves about 99.97% happy transactions percentages.
Damn good!!!!
elizabeth

Showing 1 response by ed_sawyer

1000 is doubtful. I'd think more like 100-200/day at most, given the current market.

your math and estimates are all wrong - there's no way to gauge satisfaction based on how many complaints you see. Agon clearly edits the forums with a heavy hand, so any serious rants are removed. Likewise with feedback - it gets sanitized quite often. Most stuff never gets to the dispute resolution stage (What a joke that is), and if it does, sanitization is the likely result anyway.

I've had probably 4-5 transactions I would call 'bad' to one degree or another. In most cases, it was mutually agreed not to leave feedback, or if negatives were left it was sanitized.

'My response was I never had a bad one...' - heh. just a matter of time. Sort of like your blissful ignorance of how bad Paypal is... sure, it's fine until something goes bad. They you are *HOSED*.

overall the community at Agon is pretty good however, much better than Ebay as a whole I think.

-Ed