How important is "brand name"?


How important is "brand name" when purchasing audio equipment? I noticed that some brands that advertise in the magazines have no Retailers in the San Francisco Bay Area. I have been getting referred to a Retailer in another state and so no auditions of any kind. Some brands have a very small following and so selling used equipment for this brand is very difficult if not impossible. The Retailers for some brands have limited other equipment so that auditions are not possible. Some popular brands that were hot last year and are no longer in business. Some Distributors change their distribution channels and Retailers get dropped (this happened to me on two brands that I own). Any comments? thanks..
hgeifman

Showing 1 response by bbtuna

Good gear can be found with Brand Names and with No Names. The key is to know what you want and to do good research. Name Brand hints at a good product but does not guarantee it. No name hints at inconsistency and short life spans but does not guarantee it.

There is some outstanding quality and value out there among No Name gear but you have to do real good research to make sure you are getting the right thing. With Brand Name gear you have to make sure you are getting something worthy of the company’s good reputation, so you need to do good research. There is no pat answer that will serve you in all circumstances.

Here are some clear pros and cons:

NO NAME
Good:
 Potential great value as they try to break into the market place (not always but often)
 Potentially more personalized service since every customer is still a unique experience (as someone said above, the designer may still answer the phone.
 Potential for customization/tweaking of gear to your needs
 Innovation and design risk – looking for that magic bullet that puts them on the map
 Everyone wants to be connected with the underdog they know is a winner. It is cool being part of an “underground” movement. Like when I read Lord of the Rings in High School or when I first heard of Eva Cassidy. You become one of the few “initiated” of the inner circle, one of the “in” crowd, someone who has the inside scoop. Everyone likes to have an edge and everyone likes to be the one to “discover” something special.
 Often gear is literally hand made piece by piece so when you order something it is nice knowing they built it just for you.

Bad:
 Many of these business close because they can’t get a foot hold in the market. These companies are usually owned/run by the designer – a engineer/artist mix who usually doesn’t have as much business skill as design skill and soon the business suffers for it.
 If word eeks out, like with Hovland, and they are “discovered” they can not always produce on a higher scale so manufacturing consistency may suffer and other infrastructure support departments (usually one or two people) can suffer. Areas like customer service, repair, etc.
 If resale (the used market) is important to you the resale value is pretty bad for gear most people in the main stream of this hobby have never heard of.
 Harder to find places to audition gear. Although because of this these companies will often let you have a free in home 30 day trial if you are a serious buyer…even if they didn’t offer it proactively, I would insist so you know what you are getting into.

BRAND NAME
Good:
 History of reliability and longevity.
 Often (but not always) means they have good support even if it is not as “personal” as the mom and pop operation.
 Better resale opportunity (no guarantee but a better average). The bigger the name the better. Like Mark Levinson really holds its value as does Wilson and others.
 Easier to find reviews and dealers who will let you audition the gear.
 Usually designs stay in the line longer.
 Usually better plans for upgrade so the last model doesn’t lose its value so quickly. Although the used market isn’t all that friendly to upgrades, but that is another story for another day.

Bad:
 You would think they could take more design chances but it doesn’t seem to work that way. The bigger they become the better their business practices are and the more financial savvy they become, which translates into “play it safe” make money do not set standards. Note: In all fairness this at least one larger, long term brand name that stays on the edge of defining new standards…Linn. I have no connection to them but they are impressive all around.
 Even though there is better resale there are many more units for sale. Search “Levinson” in Audiogon, then search “Kharma” and you will see what I mean.
 Often you are buying name only. Like I tell my son, “more” bass doesn’t mean “better” bass it just means “more” bass. “More” known doesn’t mean “better” known, it just means “more” known. (you have to say this with a certain sarcastic tone to get the full effect)

SUMMARY
There are some wonderful Name Brand companies and there are some wonderful No Name companies. The most important thing you need to do is study and plan what you are getting into. This is all part of the hobby, if this doesn’t seem fun then the hobby will probably be a bore. If you just want to have a decent system and you really don’t care about gear (you just want something better than average to listen to your beloved music); get someone else to build a system for you and don’t worry about all this. But if you are a hobbyist in all areas (music and gear) then dig in, dig deep, and enjoy the journey.

cd