How good is Electraglide?

I don't doubt the sincerity of "A Sanctuary Of Sound" but at some level some issues may go back to the manufacturer. So far consumers and a dealer have left little doubt about some level of customer contempt. In the big scheme of things I can't imagine these products to be a priority in life. Who needs this aggrevation for something that is a "luxury". I prefer to support firms that respect thier customers. I say we weed out firms that don't respect thier customers. If Electraglide wants my business they will have to demonstrate a significant change in customer service. As for now count me out.

Hhhmmm, let me get this. A dealer recommends going through a dealer. The manufacturer sells direct. The dealer can't defend the manufacturer's customer service policy because his policies "have a tendency to first and foremost look out for his own best well being","Scott means to do well but he often finds himself in a situation where he is unable to do what he must" and " I'm leaving alot vague but one need not be to creative to fill in the blanks." The dealer sells hundreds of said manufacturers products and uses leverage to sort out the problems people have had even when said manufacturers products have been purchased elsewhere. I'm sure this was a well meaning post with sincere advise but I'm still left with, Hhhmmm?