The key if you want an Electraglide product is go through one of Scott's dealers. Going direct is risky not because Scott will purposely try to take advantage but because he gets easily distracted and just does better when he does not deal with the public. I am not going to get into all the negatives that people have posted about Scott. Nor am I going to try to defend what cannot be defended. But his products are very good. If you use one of his dealers you will never have a problem. It amazed me when in Electraglide's first year of existence their powercord became a Stereophile recommended component.
If you ever have a problem with an Electraglide product again do everything through your dealer.
Small companies that are not well capitalized have a tendency to first and foremost lookout for their own well being. This leads them into trade offs that do not always favor the consumer when dealing direct.
I am leaving alot vague but one need not be to creative to fill in the blanks.
Scott means to do well but he often times finds himself in a situation where he is unable to do what he must.
Again I am not trying to justify nor excuse anything I am just trying to answer your concerns with the best advice that I can and I repeat GO THROUGH A DEALER. I have sold hundreds of Electraglide products with never a problem. I have also resolved problems for customers who have contacted me and did not even purchase from me.
Your dealer will have leverage!
If you ever have a problem with an Electraglide product again do everything through your dealer.
Small companies that are not well capitalized have a tendency to first and foremost lookout for their own well being. This leads them into trade offs that do not always favor the consumer when dealing direct.
I am leaving alot vague but one need not be to creative to fill in the blanks.
Scott means to do well but he often times finds himself in a situation where he is unable to do what he must.
Again I am not trying to justify nor excuse anything I am just trying to answer your concerns with the best advice that I can and I repeat GO THROUGH A DEALER. I have sold hundreds of Electraglide products with never a problem. I have also resolved problems for customers who have contacted me and did not even purchase from me.
Your dealer will have leverage!