How can I punish this Chinese audio dealer


I ordered three pairs of tubes from him last year.

The dealer used to respond to my e-mail within 2 days with fast shipping.

The Psavne Acme 805 tube went bad after 7 days of use.


But with claim of bad tube, he stopped responding to me at all..

I sent him 6 e-mail within 7 days.


Will Paypal refund be the best way to punish him?



[email protected]
수 2018-12-26, 오전 12:47



ok sir
thanks

[email protected]

From: Thomas Kong
Date: 2018-12-26 16:43
To: hifi-amplifiers.com
Subject: Re: Order Confirmation No: 11720
I received Acme 805 tube yesterday.

PSVANE Acme Serie 805 Vacuum Tube High-end tube Be


Please note that both tube are made by same company Psvane.

Cossor valve was league above from stock tube with refined bass and deeper bass.


As soon I replaced Cossor Valve 805 with Acme 805 today, I noticed clear window of transparency and more details.

It seem like I had inserted pre amp since the change was so drastic.

The soundstage got wider with 3-d holographic with clear window.



It had not been burnt yet so it may be possible to change its sound for the next 2 weeks.

But the first impression is very positive.

I will keep you informed of the progress.

I also have pair of NOS United 805 tubes which I had not used yet.

After Acme got fully broken in, I will also compare it with NOS United.





Order Confirmation

Thomas Kong,
Thanks for shopping with us today!
The following are the details of your order.

Order Number: 11720
Date Ordered: Thursday 20 December, 2018

Products
1 xPSVANE Acme Serie 805 Vacuum Tube High-end tube Best Matched Pair (Psvane Acme Serie 805)$732.99 USD
---------Sub-Total:$732.99 USDFREE SHIPPING! (Free Shipping Delivery Charge.):$0.00 USDTotal:$732.99 USD
Hello

As usual, I expect you to ship it fast

thanks


United States
Payment Method
PayPal
128x128shkong78

Showing 2 responses by woodsage

Punish him? Really??

File a PayPal claim and leave him negative feedback if possible. 

Then accept responsibility for the risk you took, learn from it and move on. 

Paying over $700.00 for a pair of Audio tubes is definitely a first world problem. 
IMO ALL ’so called’ NOS are used at this point in time. ....


I am in agreement with Elizabeth, the N should be dropped from NOS. Perhaps UUOS would be more appropriate. Un Used Old Stock. If tubes that old are new then I’m young.

My experiences have been similar to JohnK’s when it comes to buying NOS tubes. Very hit and miss. Same with un-graded Chineses tubes and new production Russian replica tubes. I think my best experiences have been with the replica Tung Sol.