Hostility from manufacturers


I know its a cottage industry, and margins are thin, but I still think its shortsighted of them, and harms the industry in the long run. I'm talking about several interactions I've had with manufacturers after having purchased their products on the secondhand market. They should think about what would happen to their prices and their sales if their products were not resellable. Maybe they would like us to send our components to the scrap heap every few years or so just before we purchase their latest upgrade.

Fire away..
psag

Showing 1 response by mapman

OHM Acoustics has teh best model in teh industry IMHO.

They provide support and many upgrade options for every model they ever sold. Of course they will gladly sell you new speakers as well, but they also offer trade-ins of older models so they can refurb teh cabinets and offer the latest and greatest drivers mounted in refurbed cabinets for a discount.

Their business model is built mostly around word of mouth from existing owners so their business model is built around providing many options and having all the bases covered for existing owners, no matter what.

So stick with a company that focuses on customer satisfaction and not selling the latest and greatest expensive gear alone and things will probably work out.