Mterle,
I once had a similar problem with a different audio company that was basically a one-man shop. I contacted the Attorney General for the state the business was located in. They sent a letter to the company and I promptly received a refund.
I do not know how much enforcement action the AG was prepared to take. I think the letter was only an inquiry and notice that a complaint had been received. But the letter was enough to convince the offending company that refunding my money was a good idea.
There may be other agencies to contact to receive assistance from online fraud.
Good luck.
I once had a similar problem with a different audio company that was basically a one-man shop. I contacted the Attorney General for the state the business was located in. They sent a letter to the company and I promptly received a refund.
I do not know how much enforcement action the AG was prepared to take. I think the letter was only an inquiry and notice that a complaint had been received. But the letter was enough to convince the offending company that refunding my money was a good idea.
There may be other agencies to contact to receive assistance from online fraud.
Good luck.