Get the loot back FEDEX just like the UPS and the US Postal Service charges you for insurance and therefore they are responsible for the whole amount of the value you requested.If the paperwork states 3000.00 of insurance then thats what they have to pay..PERIOD..Good luck and cheers.Steve
Help with FedEx claim......What would YOU do?
I sold an amp that had a purchase price of $3,000.
Went to FedEx, filed out the ground form, indicated $3,000 declared value, paid, got my receipt, off I went.
The unit arrived, TRASHED, complete original double boxes, bolted to a piece of plywood, yet somehow the unit was destroyed!!
After 4 months, FedEx decided to pay the claim. They did, but paid $2,000. Even though I indicated $3,000 declared value, the person taking the package only charged me for $2,000 insurance, FedEx is taking the side that:
"you only paid for $2,000, this is all we are paying"
which seems illegal. Has anyone come across such luck that I have been blessed? What was the outcome.
Thoughts or views also welcome.
What should I do? They have admited fault by paying the claim. Is it the shippers resposibility to VERIFY their employees work?
Dan
Went to FedEx, filed out the ground form, indicated $3,000 declared value, paid, got my receipt, off I went.
The unit arrived, TRASHED, complete original double boxes, bolted to a piece of plywood, yet somehow the unit was destroyed!!
After 4 months, FedEx decided to pay the claim. They did, but paid $2,000. Even though I indicated $3,000 declared value, the person taking the package only charged me for $2,000 insurance, FedEx is taking the side that:
"you only paid for $2,000, this is all we are paying"
which seems illegal. Has anyone come across such luck that I have been blessed? What was the outcome.
Thoughts or views also welcome.
What should I do? They have admited fault by paying the claim. Is it the shippers resposibility to VERIFY their employees work?
Dan