Message to self, go ahead and send it back to Yamamoto.
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Raindance, thanks for your response, it is a Yamamoto Soundcraft HA-03 headphone amp that was built for the american market special order by me. The amp that it is replacing is a Yamamoto Soundcraft HA-02 built for me 16 months ago, and it has functioned flawlessly since its arrival. My dilemma is I am almost sure that it has to be a simple fix and believe that it would be in my best interest to have it looked at by a local tech and diagnosed rather than to ship it back, was just looking for some likely possibilities and possibly a worst case sennario. The amp sells for $1,600.00, so it is a bit of an investment.
Schubert, it's hard to be humble when your perfect in every way. raindance, thank you for your very kind offer wish you were close but am trying to keep from shipping. Love Yamamoto products have the two headphone amps and his 45 tube stereo amp and never had an issue till now and the language barrier is playing out a little. By the way I am a big Guess Who fan and love the song raindance.
The tube glowing oddly does not happen all the time.
Remove the power tube and run the unit. Does the fuse blow? If yes => it needs service, probably in the power supply. If no => install the tube and try it again. If you hear odd sounds, tap on the tubes and see if any respond. The socket might be loose (but that usually won't blow a fuse unless its the grid connection on the power tube that is loose) which can make crackling and popping sounds. So you have to sort out which is which. Sounds like it would be a good idea to obtain a spare power tube regardless since they are not all that common.
atmosphere, thanks for your input, currently out of fuses but did just order some off ebay (damn I miss Radio Shack) and some back up tubes. when the fuses arrive I will remove the two c3m tubes and give it a try and see what happens. Going to try that before taking it to a tech for diagnoses. Unit is brand new and did work well with no issues for at least 20 hours, the first 16 being burn in hours and the last 4 actually listening.