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HELP! Large speakers fell over during shipping.

Bought a pair of Dali Euphonia MS5 speakers. They must have fallen over during shipping. They were upside down on the pallet when they got to my house. 155Lbs for each box.
My question is, what could have happened internally? Could drivers be harmed? Crossovers? I refused delivery, but now the seller wants them re-delivered so the insurance agent can look them over. I never took them out of the (destroyed) boxes, but now I’ll have a chance to, and check them out. What should I look for (even if they still sound good)?
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Showing 1 response by audioman58

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audioman58
3,836 posts
 
If they are strapped flat on the pallet much less chance of damage they should have plastic wrap around them also, if designed properly there should be thick sponge type foam ,not white styrofoam which is outdated and cheap. There should be no physical damage  maybe tighten drivers the screws around surround can be loose ,Xover is soldered it would take a lot to break ,if Xover is glued inside the glue could break away. For sure I would not except any box  
damaged period, once you except it it’s your problem.
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