I was very lucky. I had a pair of expensive speakers shipped to me overseas by FedEx. They were supposed to be shipped in the original box with the original packaging. I specified triple boxing. That saved me. The box was dropped and the impact crushed the corner of the box. I said a prayer before opening it. I discovered that one of the large original foam inserts was missing and the speaker it was supposed to cushion was shipped upside down with no padding at all on the bottom! The second box was also crushed but the inside third box saved the speaker from being crushed by a fraction of an inch.
HELP FedEx Mangles Speakers - Refuses Claim
I received double boxed with ample foam padding top and bottom - large, expensive speakers that are crushed on the corners and bottoms. I took dozens of pictures while unpacking, have all shipping materials, filed claim, met with claims agent. I did it all correctly and was denied via form letter. Any legal referrals, appeals, BBB, class-action process help etc., is appreciated.