Ysim, I remember your original post about the damaged C802 you received. Did you ever have it serviced? Sounds very similar to the original problem you described a month ago.
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As I e-mailed you, the unit was received with loose screws that holds power transformer. when I hooked it to my system, it had very low volume out put & dolby processor wasn't working. He agreed to take it back & repair. He said the daughter board next to mother board was loose & everything was working. Now it seems everything is working & volume out put is better than before but still about 1/5 of McIntosh C39 pre amp. I have to drive the volume to over 70 to have a decent sound level on 500 watt power amp. Thanks.