Are you using iTunes?
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I know little about WMP. But one guess is your output device is now set up for hi rez, maybe because it is set to 16/44 in shared mode and that is limiting you. I would start by calling up Control Panel, Sound and select your output device. Hit Advanced. Check the 2 exclusive mode boxes. Then, select 24/96 from the pulldown and test to see if you can play 24/96. You may also want to select your output device and hit Configure. Some devices have you set allowed output characteristics.