I received that e-mail as well, and did not respond of course. Audiogon....do you have any comment on the matter? Please let us know what is going on.
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I received that email also. When you are asked to click on a link in an email to verify a credit card, etc., it is most certainly phishing. If this were real, you would be told how to get to the required page through the home page, no links used. I forwarded the suspicious email to Audiogon support so they can hopefully have this tracked down.
Regarding the security certificate issue that was mentioned in the OP, one thing which can cause that is if your computer is not set to the correct date.
FWIW, I’ve never seen any security certificate issues at the Audiogon site, running both Firefox and Internet Explorer (both fully patched and updated) on multiple Windows 7 computers. I just tried the "Contact" link that was mentioned in the OP, with no issues there as well.
I will confess that I was using Safari on iPad (though up to date) when I received the security certificate errors; trying it now on Chrome on Windows 10, I receive none.
What really concerns me is this: Typically these types of phishing emails are sent to generally acquired email lists pretending to look like a common vendor - e..g. eBay or Target - on the hope of catching people who just happen to do business with that vendor. But this one is an Audiogon spoof sent TO AUDIOGON's user list. How do I know this? I own several domains with thousands of email accounts (all forwarded). So for each company/organization with which I have a relationship, I create a unique email address. That way, I know who Is selling my information, and I can also block people easily.
The email above was sent to my Audiogon-specific email account. Which means it was much more sophisticated and more dangerous than the usual phish.. Although, as geoffkait astutely points out, in addition to the factors I mentioned, the poor English is another good indicator it is not real, I am sure some people will fall for it. And, if they got my email address from Audiogon, who knows what else they got?
Audiogon has taken down this recent phishing scam. The best way to avoid falling for this type of scam is to never login into your Audiogon account using a link in an email. Always go to the website and then login. Please notify customer support if you receive any suspicious email so we can take it down as soon as possible.
Thank you for your assistance in taking down these scams.
Thank you, sarahkendall.
I am a bit confused. How did Audiogon "take down this recent phishing scam?" It was an email, not a post. Did you manage to get the Spanish site it linked to taken down?
Of bigger concern is how did the phishers get Audiogon's email database, what other data besides email addresses did they get, and what is Audiogon doing to prevent/remedy the situation?
I have had some recent contact with staff and Sarah had replied to me via email and was helpful. Sometimes it may take multiple messages to resolve an issue and sometimes because of some sort of change in the organization some info may be missing depending on how long you have been on Audiogon as in the record of purchases/sales will not be accessible on your account page . This happened to my account.. Also, dates of when one first began using the site were in error. Sarah was able to compile a list of my sales/purchases from info that was available from their records and sent it to me. Considering the changes and juggling that seems to have been part of a revamping for lack of a better term I wonder what precautions are being taken? How did that phisher obtain user names? I got one too and trashed it. I actually got a couple of them.
I repeat what I wrote above: "I own several domains with thousands of email accounts (all forwarded). So for each company/organization with which I have a relationship, I create a unique email address. That way, I know who Is selling my information, and I can also block people easily. The email above was sent to my Audiogon-specific email account."
The phishers got my email from Audiogon, one way or another.